Part I Short Speech （2 minute）
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Task:
-- You are required to read aloud the following short speech. |
Good morning, ladies and gentlemen:
If you love to cook and entertain, you'll find everything you need to do it with ease at John Lewis, at prices to suit every budget. From pans and appliances to utensils and clever gadgets, our range of equipment is unbeatable - and we haven't forgotten to make it stylish as well as practical. We also have gorgeous kitchen textiles and cookware for serving up your creations.
Come to our shops for expert advice, or take a look at the buying guides on johnlewis.com. Whatever you choose, you can be sure of great quality and value.
Shopping with John is easy. The product codes will help you locate items quickly.
Happy eating!
(117 words)
Part II Presentation (3 minutes)
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Task:
-- You are required to talk about the following chart, describing and comparing the findings from a survey on car rental satisfaction. You might include your speculative reasons to support your argument.
-- You’ll have 15 minutes for preparation. You must complete your presentation in 3 minutes. |
Car Rental Satisfaction Survey Results (2007):
Question: What factors influence your decision to choose a car rental company for business?
Convenience 29% Cost 26% Company Policy 22% Availability 12%
Service 6% Programs 3% Promotions 2%
Part III Interview (3 minutes)
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Now you’ll see a part of shopping guide of a famous department store. |
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Task:
n Suppose you are in charge of after-sale service. You will have to answer some questions from a customer. |
[Contestant: Manager of after-sale service
Question Master: Customer
No. of Questions: 8-10]
